Fix: “Can’t Connect to Camera” issue in POCO X2

While launching the camera app, it alerts “can’t connect to camera” due to an error or bug. POCO X2 got MIUI 12 update Recently. After Upgrading to MIUI 12, users are facing some bugs in their UI, APP launch, etc. Now, this is the case of a camera app issue. Most of the Users had reported this issue in Community Pages and social media apps.

On June 15, 9:30 PM IST, POCO had reacted to this error with a tweet. They said that “0.2% of the POCO users had faced and reported this camera error”. They apologized for this inconvenience and released an error fixing guide. Let us see how to fix this can’t connect to camera error in a detailed guide.

Guide to fix “can’t connect to camera” in POCO X2(Solution)

Software method:

How to Fix Can’t Connect to Camera error in POCO X2?

Total Time: 4 minutes

Open Settings

Open Settings app
Open the Settings app in your POCO X2.
Image credits: Madhumitha BS

Search “manage apps”

Search anage apps
In the search bar, search “manage apps” and click on ‘manage apps’.
‘Manage apps’ manage all the apps of your system software and application software.

Search “Camera”.

Search Camera APP
Now Search ‘camera’ in that manage apps and click on ‘camera’. It directs forward you to the camera app settings.

Click on “clear data”

Poco X2 Clear data
Select “Clear data” this selection shows 2 options

Now Click on “Clear all data”

Clear all data
By selecting clear all data, will asks you permission to clear the data of the camera app.

Click OK

Click OK to fix camera issue
By clicking on ‘OK’ will resets the camera app.

Reboot your Phone

reboot poco x2
Press and hold the power button for a while, it directs you to a power menu.

Check if the camera is working.

Poco X2 Camera APP
After clearing your camera and restart, check if the camera is working or not. If not, then follow the hardware method.


  • No supply required


  • No additional tools required

Materials: No additional material required

Hardware Method:

Incase the issue persists, Please follow this method to solve your camera issue in POCO X2.

  1. Report it on the services and feedback. Upload the device logs under the camera section. The services and feedback app is a part of every POCO X2 device. You should be able to find this in the app drawer.
  2. Once reported you can approach the POCO India support or the nearest service center with the feedback id generated by the ‘services and feedback’ app. Please take a prior appointment before visiting a service center by covid19 guidelines.
  3. Their service center executives have all the instructions and are well equipped to help customers. Kindly go through this link: POCO India support.


These kinds of errors are not acceptable and that too from Xiaomi/POCO and MIUI. They must release a ‘Maintenance Release’ update to fix all the bugs and errors.

Poco X2 Camera error

Poco X2 Camera error fixed

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